Almost every municipality is under pressure to be more efficient. Competitive labor markets and FOIA requests place heavy strain on a city or town’s resources. Embarking on a digital transformation for a city or town can be daunting.
These are typical questions from Inception Technologies municipal customers who have begun the journey. The good news is that we can help any municipality regardless of where you are at in the process.
Inception Technologies can help with a wide breadth of services and solutions. Tell us how much of the work you want our team to take on and we will handle the rest.
The most common starting point for municipal customers is getting paper records digitized. Paper is costly whether you want to physically store the records, digitize the records, or search for records within the containers.
Our services and solutions help put your documents at your fingertips. Our team can come in and digitize your records for you or set you up to scan the documents yourself.
When you combine Inception Technologies’ document scanning services with our DocTanium Cloud or DocuWare offering, documents are now securely stored in a fully searchable database. Documents are literally at your fingertips. What may have taken hours or days to find is done in seconds. Users, Groups and Roles mean you can secure documents so only the appropriate users have access to the documents.
Eliminate the burden of FOIA and make public records fully searchable from your website using the DocTanium Public Portal. With connections to both DocTanium Cloud and DocuWare, you can provide that same searchability to the public right from your website. Do you have no documents with PII? No problem, using the security files can be filtered to be kept private or made public. Public users can only search documents and DO NOT have permissions to delete or alter a document. You simply provide them with the ability to find the documents and alleviate the town or city’s need to find the document and deliver to the requestor.
Our solutions and services can help you automate your business processes. With a workflow solution from Inception Technologies, eliminate duplicate data entry, route data and documents, and integrate with hundreds of external systems. With e-forms, we can help gather key information from your staff and the public while automatically filing the documents for you.
Our team of pre and post-sales support is here to help you move your city or town into the digital age. Keep business moving even during events like a pandemic or natural disaster and take comfort in knowing your documents are secure and accessible even with a remote workforce.